Answer product questions and provide detailed specifications instantly, helping customers make confident purchase decisions
Offer personalized product recommendations based on customer preferences, browsing history, and current trends
Track orders and provide real-time shipping updates via text or voice without customers needing to log in
Handle returns, exchanges, and refund requests with automated workflows that follow your policies
Upsell and cross-sell relevant products during customer conversations to increase average order value
Capture abandoned cart customers and guide them back to complete purchases with personalized incentives
Suggest relevant products based on browsing history, preferences, and current trends to increase AOV.
Provide instant order status updates, shipping information, and delivery estimates automatically.
Help customers find products, compare options, and answer questions about sizing, materials, and features.
Reach out to customers who abandoned their carts with personalized messages and incentives.
Provide shopping assistance and support around the clock, especially during peak seasons.
Connect with customers via SMS, WhatsApp, Instagram, Facebook Messenger, and website chat.